Our story

Built to fix a gap the industry pretends doesn't exist

Riggr exists because of a problem anyone who's worked in UK telecoms field delivery knows intimately: the job is there, the budget is there, but the accredited, available people aren't. And so the job waits.

The problem we're solving

UK Mobile Network Operators are investing at an unprecedented scale. VodafoneThree alone has committed £11 billion over 8 years to upgrade and expand its network. VMO2 is spending £700 million per year. The Shared Rural Network programme is pushing 4G to the last corners of the British Isles. All four MNOs are in simultaneous upgrade cycles for the first time in history.

The Tier 1 contractors who hold these frameworks — M Group, United Infrastructure, Circet, WHP, Beacon — are excellent businesses. But they're built around a fixed headcount model optimised for their contracted base volume. When demand spikes — a storm takes out 40 sites overnight, a Q4 capex push lands three upgrade campaigns simultaneously, a new maintenance framework starts in May — their teams are already fully committed.

The result: jobs queue. Reactive SLAs breach. Network performance degrades. MNOs pay penalties. And somewhere, a rigger who's been sitting between contracts for two weeks doesn't know there's work 20 miles away that needs him. Riggr fixes this.

What Riggr does

Riggr is a managed workforce service — not a staffing agency. The distinction matters enormously to the Tier 1 contractors and TowerCos who use us. When we deploy an engineer to your site, we own the compliance: the RAMS, the method statements, the certification verification, the EUSR status check. You don't inherit a liability. You get a solution.

Every engineer in the Riggr pool is pre-verified before we ever put them forward for a job. Their MATS status is confirmed on EUSR/Quartzweb. Their ECS card is current. Their RF awareness training is valid. If any certification lapses, they come off active status until it's renewed.

The accreditations we track

MATS Telecoms Climber Passport — required for Arqiva, CTIL, EE, Vodafone, Telefonica, BT, Network Rail sites
EUSR / Quartzweb registration — digital ID via Vircarda, live verification at site access systems
ECS Telecom Rigger Card — Silver (NVQ Level 2) and Gold (Level 3) depending on role
CSCS Card — for all sites with concurrent construction activity
PASMA Tower Rigger (R-level) — for mobile access tower work and urban small cell installations
RF Safety Awareness — understanding exclusion zones around live antennas
First Aid at Height (FAW) — emergency first aid with working at height context

Our values

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Safety, always first

A site incident is a failure — of process, of oversight, of culture. Every deployment starts with RAMS. Every engineer is briefed. Non-negotiable.

Compliance is the product

Our clients don't just buy hours. They buy the certainty that the person on site is qualified, documented, and insured. That certainty is what we sell.

Speed without shortcuts

48-hour mobilisation is a promise, not an aspiration. We maintain active readiness by keeping our pool current, not by cutting compliance corners under pressure.

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Fair to engineers, always

Riggers and field engineers are skilled professionals who have earned their accreditations. We pay on time, communicate clearly, and treat them as the asset they are.

Where we operate

Riggr covers the whole of the UK, with particular strength in the areas where accredited workforce scarcity is most acute: North of England (Yorkshire, North West, North East), Scotland including the Highlands and Islands, Wales and South West England, and Northern Ireland.

These are precisely the regions where the SRN programme is most active, where Cornerstone's estate includes the most challenging sites, and where mainland Tier 1 contractors find it hardest to mobilise resource quickly. We build local engineer relationships in these regions deliberately.

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